Your Key to successful Security Monitoring
Setting up a modern eSOC security monitoring system is a big step towards improving your IT security. But just as important as choosing the right modules is the maintenence of your professional systems in the long run. Seamless support is particularly important for complex and closely networked systems, which are essential in security monitoring.
With our Xpert Services, you benefit from the concentrated expertise of our specialists. They accompany you every step of the way, from implementation to the long-term operation of your security monitoring solutions, and ensure that your IT security always remains at the highest level - both professionally and cost-effectively.
Your IT Security in good Hands
- main application management
- updating and managing all necessary system configurations
- apps and add-ons
- continuous health and performance monitoring
- ticket processing and escalation
- changes in IT systems, e.g. through software updates on source systems, are monitored and proactively implemented in configuration changes.
What makes our Xpert Service unique
With our Xpert Service, we are your reliable partner in the background when it comes to your IT security. Our experts have many years of experience in the IT industry and are able to respond quickly and precisely to the needs of our customers.
Our Xpert Service covers a comprehensive range of IT support services – from quick troubleshooting and efficient problem solving to optimizing your IT systems and processes. In addition, we offer in-depth consulting services to help you future-proof your IT infrastructure.
To meet the needs of our customers, we offer flexible service level agreements (SLAs) that are tailored precisely to your requirements and budget. Our goal is to provide you with a first-class service that solves IT problems quickly and effectively while helping you achieve your business goals.